Admin Clerk / Receptionist at Lancet Laboratories – September 2026

Lancet Laboratories is inviting applications for the position of Admin Clerk / Receptionist at its Pretoria-Kloof branch in South Africa. This permanent opportunity is ideal for candidates with strong administrative and customer service skills who are looking to begin or grow a career in the healthcare and laboratory sector.

The successful candidate will support daily laboratory operations by receiving and processing patient samples, providing reception services, handling administrative duties, and ensuring accurate documentation. The role offers valuable experience within one of South Africa’s leading medical laboratory organizations.

Responsibilities

• Receive, sort, capture, and distribute laboratory samples.
• Register patient specimens and respond to related queries.
• Dispatch specimens and monitor their progress through the laboratory system.
• Conduct hospital rounds to collect samples and deliver laboratory reports.
• Handle reception, customer, and administrative enquiries professionally.
• Track sample deliveries and help resolve processing delays.
• Maintain cleanliness and housekeeping within the reception and work area.
• Monitor stock levels and request supplies when necessary.
• Provide ethical and professional customer service to patients and healthcare professionals.
• Manage the reception area and direct visitors to the appropriate departments.
• Receive patient payments and follow banking procedures.
• Record incidents, complaints, and customer feedback.
• Prepare and scan patient documentation using the laboratory scanning system.
• Comply with Lancet Laboratories’ workplace policies, procedures, and uniform standards.

Qualifications

• Grade 12 or an equivalent NQF Level 4 qualification.
• A BSc degree is an added advantage.
• 0–1 year of relevant work experience.
• Computer literacy.
• Knowledge of laboratory information systems is advantageous.
• Understanding of organizational policies and administrative procedures.
• Strong administrative and organizational skills.
• Excellent communication and interpersonal abilities.
• Customer-service orientation with patience and empathy.
• Ability to maintain confidentiality and work effectively under pressure.
• Good telephone etiquette and business numeracy skills.
• Team player with a professional and flexible attitude.

How to Apply

Interested candidates should submit their applications through the Lancet Laboratories Careers recruitment system.

• Position: Admin Clerk / Receptionist
• Reference Number: 1217592
• Location: Pretoria-Kloof, South Africa
• Employment Type: Permanent
• Application Deadline: 10 September 2026

This is an excellent opportunity for entry-level candidates seeking practical experience in laboratory administration and patient reception within a professional healthcare environment. Early applications are encouraged before the closing date.