Lease Line Collection Officer at Airtel Tanzania

Apply for the Lease Line Collection Officer job at Airtel Tanzania in Dar es Salaam. See the requirements, responsibilities, and application details for this 2026 opportunity.

Airtel Tanzania is inviting applications for the position of Lease Line Collection Officer in Dar es Salaam. This is a full-time opportunity for a finance, accounting, or banking professional with experience in credit control and receivables management.

The Lease Line Collection Officer will be responsible for supporting enterprise billing, payment collection, invoice reconciliation, and customer account management. The role also involves working closely with finance, technical, provisioning, and customer-facing teams to ensure accurate billing, timely payments, and effective resolution of account issues.

Why Work with Airtel Tanzania?

• Opportunity to work within a major telecommunications company operating in Tanzania.
• Exposure to enterprise billing, collections, credit control, and financial reconciliation.
• Opportunity to work with finance, technical, provisioning, and customer management teams.
• Professional experience in managing corporate customer accounts and receivables.
• Practical exposure to billing systems, payment allocation, reporting, and account reconciliation.

Job Overview

Job Title: Lease Line Collection Officer

Company: Airtel Tanzania

Location: Dar es Salaam, Tanzania

Employment Type: Full-Time

Experience Required: 2–4 years

Education: University degree or equivalent in Finance, Accountancy, Banking, or a related field

Application Deadline: 01 October 2026

Salary: Negotiable

Responsibilities

The Lease Line Collection Officer will be responsible for:

• Checking customer contracts, SOFs, and UATs to ensure they have been correctly implemented by the technical team before links are sent for billing.
• Validating all links during mock bill runs to ensure accurate billing and minimize disputes and revenue leakages.
• Sharing validated billing information with the provisioning team for link creation.
• Maintaining the FLD billing master file, including MOCN, capacity, site name, currency, and pricing information.
• Validating traffic information such as SMS counts and USSD sessions before billing.
• Conducting pre-bill validation checks to ensure accurate corporate GSM and Non-GSM invoices.
• Ensuring timely delivery of electronic bills and coordinating the distribution of printed bills to corporate customers.
• Sending outstanding balance confirmations to customers.
• Ensuring all invoices within the assigned portfolio are delivered to customers.
• Following up on assigned accounts to collect outstanding amounts within the first month and prevent balances from moving into bad debt.
• Sending regular payment reminders to customers.
• Preparing and maintaining collection KPI reports and conducting daily ageing analysis.
• Following up daily with the finance team regarding bank credits.
• Ensuring bank credits are correctly and promptly booked and allocated in collaboration with credit controllers.
• Working with the finance team to identify and post unidentified bank credits.
• Reconciling bank credits against posted customer payments on a daily basis.
• Circulating knock-off reports on a daily basis.
• Reconciling customer accounts within the billing cycle and working with Key Account Managers and customers to resolve disputes.
• Maintaining regular communication with customers to support timely collection and strong account management.
• Updating customer contact information, including email addresses and TIN details, within the assigned portfolio.
• Visiting customers with outstanding balances and providing support on service-related issues and complaints.

Qualifications Required

Applicants should meet the following requirements:

• University degree or equivalent qualification in Finance, Accountancy, Banking, or a related field.
• 2–4 years of experience in credit control or receivables management.
• Good IT literacy and ability to work with relevant computer systems.
• Basic knowledge of customer service procedures and practices.
• Good knowledge of telecommunications products and operating company systems.
• Basic understanding of technical principles, theories, and concepts.
• Strong customer-oriented approach.
• Good analytical and problem-solving skills.
• Ability to work effectively in a performance-driven organization.
• Good command of both English and Swahili.
• Excellent verbal and written communication skills.

How to Apply

• Interested candidates should apply through the Airtel Africa careers portal.
• Search for the Lease Line Collection Officer position in Tanzania.
• Complete the online application and submit the required information before the deadline.
• The application deadline is 01 October 2026.
• Apply through the official Airtel Africa careers portal

Applicants should ensure that their applications accurately reflect their qualifications and relevant experience in credit control, receivables, billing, collections, and customer account management.