Relationship Manager; Commercial – Chinese Desk at NMB Bank Plc

NMB Bank Plc is seeking a qualified banking professional to join its Highlands Zone team as Relationship Manager; Commercial – Chinese Desk. The successful candidate will support the growth of Chinese-owned and Chinese-related commercial businesses by developing customer relationships, promoting banking products, and providing strategic business support.

This role combines relationship management, credit assessment, business development, and customer engagement. The successful candidate will work closely with Relationship Officers, Branch Managers, and senior management to expand the Chinese commercial customer portfolio and achieve approved business targets.

Responsibilities

• Promote and sell deposits, loans, foreign exchange, internet banking, trade products, and other banking solutions to Chinese commercial customers.
• Assess credit applications that exceed Branch limits and provide recommendations to support decision-making.
• Advise the Senior Manager on strategies and activities aimed at developing Chinese commercial businesses across both assets and liabilities.
• Lead initiatives that drive Chinese customer acquisition and growth through networking, business development, and relevant promotional activities.
• Work closely with Relationship Officers and Branch Managers to strengthen customer acquisition and business performance.
• Mentor and support Relationship Officers to improve the quality of credit applications and contribute to sustainable business growth.
• Review customer feedback, market intelligence, workshop findings, and focus group reports to identify opportunities for product improvements or changes.
• Monitor product design and performance and recommend changes, redesigns, or relaunches where appropriate.
• Coordinate budget objectives for Chinese business activities and ensure approved targets are achieved.
• Maintain high levels of customer satisfaction by providing accurate banking advice and offering suitable products in line with customer expectations.
• Prepare budgets and projections for loan and deposit products, including identifying existing, prospective, and potential customers.

Qualifications Required

• Bachelor’s degree in Finance, Accounting, Banking, or a related field.
• At least 4 years of experience in Retail Banking, particularly SME and commercial lending, and/or Business Banking relationship management.
• Proven experience dealing with the Chinese business sector is required.
• Good credit analysis skills.
• Strong understanding of customer relationship management and bank loan products, policies, and procedures.
• Good working knowledge of standard computer applications, including Microsoft Excel, Word, and Access.
• Strong communication and interpersonal skills.
• Fluency in Chinese is required.
• Good business management, leadership, coaching, and team-building abilities.

Job Details

• Position: Relationship Manager; Commercial – Chinese Desk
• Company: NMB Bank Plc
• Location: Highlands Zone, Tanzania
• Employment Type: Full-Time
• Salary: Negotiable
• Application Deadline: 28 September 2026

How to Apply

Interested candidates should submit their applications through the official NMB Bank careers portal before the deadline.

CLICK HERE TO APPLY

Applicants are encouraged to complete their applications accurately and ensure that they meet the stated qualifications and experience requirements before submission.

Final Thought

The Relationship Manager; Commercial – Chinese Desk position offers an opportunity for an experienced banking professional with Chinese-language skills and commercial lending experience to contribute to customer growth and business development within the Highlands Zone.