Manager: Digital Channels & Online Payments at Vodacom Tanzania Plc – September 2026

Vodacom Tanzania Plc is seeking a commercially driven and customer-focused professional for the position of Manager: Digital Channels & Online Payments in Dar es Salaam. This full-time opportunity is suitable for experienced professionals with a strong background in digital products, payments, fintech, telecommunications, financial services, e-commerce, technology, or business development.

The successful candidate will lead the growth and evolution of M-Pesa’s digital channels and online payment ecosystem. The role will focus on increasing digital adoption, transaction volumes, customer engagement, and revenue while managing the online payments portfolio, developing new digital use cases, strengthening partnerships, and delivering secure and seamless customer experiences.

Key Responsibilities

The successful candidate will:

• Lead the growth and evolution of M-Pesa’s digital channels and online payment ecosystem.
• Develop and execute strategies to increase digital adoption, transaction volumes, customer engagement, and revenue.
• Take ownership of the online payments portfolio.
• Develop compelling digital use cases that address customer and market needs.
• Strengthen partnerships with local and international digital platforms.
• Position M-Pesa as a preferred payment method for e-commerce, subscriptions, travel, entertainment, gaming, and other online services.
• Work collaboratively with Technology, Commercial, Product, Operations, Risk, Compliance, and Finance teams.
• Translate customer insights and market trends into secure, scalable, and seamless digital experiences.
• Manage digital product roadmaps and commercial performance.
• Oversee partner delivery and ensure successful execution of digital payment initiatives.
• Lead and develop a high-performing team.
• Support product innovation and sustainable growth of digital payment services.

Qualifications and Requirements

Applicants should have:

• A relevant Bachelor’s Degree.
• At least five years of experience in digital products, payments, fintech, telecommunications, financial services, e-commerce, technology, or business development.
• Strong commercial acumen.
• Strong analytical capabilities and data-driven decision-making skills.
• Excellent stakeholder management skills.
• Proven leadership abilities.
• Strong knowledge of digital payments.
• Commercial and strategic thinking.
• Experience in product and innovation management.
• Strong understanding of customer experience.
• Partnership and stakeholder management capabilities.
• Awareness of governance and risk management requirements.
• Strong execution and leadership skills.
• Excellent communication and problem-solving abilities.

How to Apply

Interested and qualified candidates should submit their applications online through the Vodafone Careers portal.

Apply for Manager: Digital Channels & Online Payments

The application deadline is 09 September 2026. Applicants should ensure that their CV highlights relevant experience in digital products, online payments, fintech, product management, partnerships, commercial growth, and digital customer experience.

Final Thought

The Manager: Digital Channels & Online Payments position offers an opportunity for an experienced digital payments professional to contribute to the continued growth of M-Pesa’s online payment ecosystem. Candidates with strong commercial, product, analytical, partnership, and leadership capabilities are encouraged to apply before the deadline.